Cmb8 Terms and Conditions – Official Malaysia Platform Usage Guidelines

In this Terms and Conditions document, the following words and phrases carry the meanings as stated:

• "CMB8" refers to the online entertainment platform operating under a valid international license, accessible via the website cmb8.onl and the official mobile app.
• "Member" or "You" refers to any individual who has registered and holds an active account at cmb8.
• "Platform" refers to the full range of cmb8 services, including the website, mobile app, games, and all related features.
• "Account Balance" refers to the total funds available in your cmb8 account at any given time.
• "Bonus" refers to any credits, free spins, or incentives granted by cmb8 to members through promotions or loyalty programs.

These Terms and Conditions apply to all cmb8 members using the platform in Malaysia and cover all aspects of use, including registration, deposits, withdrawals, participation in games, and use of bonuses.

To register and use cmb8 services, you must meet the following eligibility requirements without exception:

• At least 18 years old at the time of registration.
• Must be an individual eligible under local laws to use online entertainment services.
• Not currently on a self-exclusion list imposed by cmb8 or any relevant regulatory body.
• Not acting on behalf of another person when registering or placing bets.

CMB8 reserves the right to request proof of age and identity at any time. Failure to provide the required documents within the specified period may result in temporary suspension of your account until verification is complete.

Each member is only permitted to hold one active account at cmb8. Owning more than one account — whether using a different name, email, phone number, or payment method — is prohibited and will result in the closure of all associated accounts without compensation.

During registration, you are required to provide the following information accurately:

• Full name as shown on your official identification document (MyKad / Passport)
• Accurate date of birth
• An active and accessible email address
• A mobile phone number registered in your name
• Valid payment methods registered in your own name

A KYC (Know Your Customer) verification process will be conducted before your first withdrawal is approved. Documents that may be requested include a copy of your MyKad, recent bank statement, and proof of address not older than 3 months. This is an industry-standard process designed to protect the security of your account.

CMB8 supports a variety of deposit methods widely used in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and ShopeePay. All deposits are processed in under 5 minutes under normal conditions.

General terms related to deposits are as follows:

• Minimum deposit is RM 30 per transaction.
• All deposited funds must originate from a payment method registered under the same member's name.
• CMB8 does not accept third-party deposits. Any deposit received from a third-party source will be returned and the relevant account may be suspended for investigation.
• All deposit transactions are protected by 256-bit SSL encryption and processed through certified payment gateways.
• CMB8 does not charge any deposit processing fees to members.

CMB8 members are entitled to withdraw funds from their account at any time, subject to the following conditions being met:

• KYC verification has been successfully completed.
• Any bonus wagering requirements associated with the current balance have been met.
• Account is not currently under a security review or investigation.
• Minimum withdrawal is RM 50 per transaction.
• Withdrawals will be processed to the same payment method used for the deposit. If this is not possible, a valid alternative method under the same member's name will be used.

Withdrawal processing times are as follows:

• E-Wallet (TNG, GrabPay, ShopeePay): 15 minutes to 1 hour
• Local Bank Transfer (DuitNow / FPX): 30 minutes to 2 hours
• First withdrawal (KYC required): Up to 24 business hours

CMB8 offers a range of bonuses and promotions from time to time. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer. General conditions that apply to all bonuses are as follows:

• Each member is entitled to one welcome bonus only. Attempts to claim this bonus more than once through different accounts constitute a violation of our terms.
• The wagering requirement for each bonus is stated in the respective promotion terms, typically ranging from 20x to 40x the bonus value.
• Bonuses must be used within the specified validity period. Expired bonuses will be automatically forfeited.
• Certain games may not contribute, or may contribute at a different rate, toward bonus wagering requirements. The list of eligible games is stated in each promotion.
• CMB8 reserves the right to modify, suspend, or end any promotion at any time with reasonable notice.
• One promotion per household, device, IP address, and payment method.

All games available on the cmb8 platform use a Random Number Generator (RNG) system certified by accredited independent auditing bodies. This ensures every game outcome is fully random and free from any manipulation.

General game rules that must be followed:

• Members are responsible for understanding the rules of each game before playing. CMB8 provides game guides for all available titles.
• In the event of a technical interruption during gameplay, cmb8 will use server records to determine the valid outcome. Results recorded by the cmb8 server are final.
• The minimum and maximum bet for each game is displayed within the respective game interface.
• CMB8 reserves the right to void any round or bet identified as containing a technical error. A refund will be credited to the member's account in such cases.

The following activities are strictly prohibited on the CMB8 platform and may result in immediate account closure, forfeiture of all balances and wins, and legal action where applicable:

• Fraud and forgery: Including the use of forged documents, false identities, or another person's bank account information.
• Use of bots and automation software: Any software that plays automatically on your behalf is prohibited.
• Money laundering: Using the cmb8 platform to transfer or conceal funds from illegal activities is a serious criminal offence.
• Technical bug exploitation: If you detect any system errors or bugs, you must report them to cmb8 support. Exploiting bugs for personal gain is strictly prohibited.
• Collusion: Colluding with other players to manipulate game outcomes at live casino tables or multiplayer games.
• Systematic bonus abuse: Registering multiple accounts specifically to claim bonuses repeatedly.

CMB8 reserves the right to suspend or close any member account for the following reasons:

• Violation of any term in this document.
• Recommendation from a regulatory body or law enforcement agency.
• Account has been inactive for more than 12 consecutive months.
• A self-exclusion request submitted by the member through the responsible gaming programme.
• A determination that the member does not meet the specified eligibility criteria.

Members may also close their own account at any time by contacting CMB8 customer support. Valid balances (not subject to any unfulfilled bonus wagering requirements) will be returned within 5 business days.

For inactive accounts, CMB8 will send a notice to the registered email before any action is taken, giving members the opportunity to reactivate their account.

CMB8 is committed to providing a fully functional and secure platform. However, there are certain limits to our liability:

• CMB8 is not liable for any losses arising from disruptions to your internet connection or personal device.
• We do not guarantee that the platform will always be free from interruptions or technical errors, but we are committed to resolving any issues as quickly as possible.
• Game results recorded by the server are final unless a clear technical error on the part of cmb8 is proven.
• CMB8 is not liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

CMB8 is committed to protecting the personal data of all members in accordance with applicable data protection standards. Below is a summary of our privacy commitments:

• All personal information collected is used solely for service provision, identity verification, and regulatory compliance purposes.
• CMB8 does not sell, rent, or disclose members' personal data to third parties for marketing purposes.
• All data is stored on secure servers with full encryption. Access to member data is restricted to authorized personnel only.
• You have the right to request access, correction, or deletion of your personal data by contacting the CMB8 support team.

For full details on how cmb8 handles your personal data, please refer to Privacy Policy ours, published separately.

CMB8 reserves the right to modify, add to, or amend these Terms and Conditions at any time in response to operational needs, regulatory changes, or compliance requirements. The amendment notification procedure is as follows:

• Material amendments will be communicated to members via their registered email at least 7 days before taking effect.
• The latest update date will be displayed at the top of this document.
• Continued use of the cmb8 platform after the effective date of any amendment constitutes your acceptance of the updated terms.
• If you do not agree with any amendments made, you have the right to close your account before the new terms take effect.

If you have any questions regarding these Terms and Conditions, the cmb8 customer support team is available to assist you 24 hours a day, 7 days a week via live chat on our platform.